When all they want for Christmas is great customer service… and you can’t deliver!
If you Google the term ‘customer service’ it’s rarely followed by the words ‘fantastic’, ‘wonderful’ or ‘outstanding’.Read More
Struggling with the smart meter deadline?
All energy providers must ‘take all reasonable steps to roll out smart meters to all of their domestic and small business customers by the end of 2020’.Read More
ResQ Chief Operations Officer is named Corporate Leader of the Year 2018.
Gill Marchbank, Chief Operating Officer at ResQ, has been awarded the title ‘Corporate Leader of the Year’ at the National Business Women’s Awards 2018.Read More
ResQ, Privately Owned Contact Centre Business Scoops Prestigious Accolade
ResQ Limited the Hull and Seaham based contact centre business has been awarded a 'One Star' status by Best Companies for 2019.Read More
ResQ Hull dishes up Sunday Lunch for local pensioners
On Sunday 2 December, volunteers from ResQ Hull cooked, served and entertained local pensioners from Age UK in its staff canteen.Read More
Sam Such, Call Centre Manager at ResQ Hull wins prestigeous award
Sam Such, was awarded Employee of the Year in the Hull Daily Mail business awards last night. ResQ was also shortlisted in two further categories; Large Business and Innovation and TechnologyRead More
Vodafone UK contract reaction
Following the announcement of our contract with Vodafone UK, we have been overwhelmed by the response from our local media, colleagues, friends and local dignitaries.Read More
Vodafone and ResQ create 200 new jobs in Hull
Vodafone UK and call centre specialist ResQ have announced a two-year contract which will bring around 200 new roles, exclusively for Vodafone, to ResQ’s site in Hull over the next year.Read More
ResQ's CEO Nic Marshall took part in the CEO Sleepout in Darlington last night to help raise funds and fight poverty and homelessness in the area.
Part of a wider campaign which sees business leader across the country take part in organised sleep outs, giving up their bed and committing to raise at least £1000 each.Read More
Nic joins the CEO Sleepout in Darlington
Nic Marshall, CEO of ResQ has registered on this year’s Darlington CEO Sleepout, where he will give up his bed for the night on 18 October and raise funds to help fight poverty and homelessness.Read More
ResQ Shorlisted for several awards
ResQ is delighted that it has been shortlisted for a number of awards.Read More
UK Call Centre Business ResQ strengthens its Operational Team, and sees 20 promotions from within the business.
ResQ the UK based contact centre business strengthens its operational team as the company continues to expand rapidly.Read More
Team ResQ complete Humber Bridge Sportive charity bike ride
A team of four from ResQ took part in the Humber Bridge Sportive cycle ride on Sunday 10th June along with 800 other cyclists.Read More
Nic and Gill invited to Buckingham Palace for the Queen's Garden PartyRead More
Privately owned call centre celebrates its 12th birthday and organises a charity football match at the Stadium of Light.
To celebrate the business organised an ice cream van to be at both sites for the afternoon so that everyone could celebrate with an ice cream and that is a lot of ice cream with just under 900 staff!Read More
ResQ name chosen charities
ResQ have announced that they will be raising money throughout 2018 and 2019 for Healthstars in Hull and The Bradley Lowery Foundation in Seaham.Read More
Hull Business Shortlisted for Prestigious Yorkshire Business Awards
ResQ Limited the Yorkshire based Contact Centre business has been shortlisted in The BusinessDesk.com’s Yorkshire Business Masters Awards 2018.Read More
ResQ Seaham on major recruitment drive
It is nearly two years since ResQ opened its doors at the Spectrum Business Park in Seaham with just one team of 12 advisors.Read More
ResQ Gender Pay Gap Report 2017
ResQ is committed to the principle of equal opportunities and equal treatment for all of our employees.Read More
2 March - ResQ celebrate Best Companies Day
With everyone in the business given a cupcake and in Hull, handed out by CEO Nic Marshall, COO Gill Marchbank and Sales Director Matt Marshall.Read More
ResQ Employee Dan Included in Top 30 Under 30 Award
Dan Wardill, has been recognised in the Hull and Humber Top 30 Under 30 Awards. The initiative was launched last year to recognise the best employees under the age of 30 working in the region.Read More
ResQ Scoops Prestigeous Accolade
ResQ Limited, the Hull and Seaham based contact centre business has just been awarded ‘Ones to Watch’ status by Best Companies for 2018.Read More
ResQ's Seaham site set for further growth in 2017
When it came to choosing a location for a second business base, the number one priority for our CEO Nic Marshall was a workforce with a positive attitude.Read More
Matt Gray named Manager of the Year 2016.
We're pleased to announce that our very own Matt Gray has been awarded Manager of the Year at The Midlands & Yorkshire Contact Centre Awards.Read More
We sent our boss up a mountain!
Not one to shy away from a challenge, this year our CEO, Nic Marshall, set himself the biggest one yet!Read More
ResQ employee, Jools, looking to become next top radio presenter.
Move along Scott Mills, there’s a new radio host in town. Aspiring radio presenter and ResQ employee, Jools, SD agent, was selected to attend a radio course through the Bauer academy...Read More
ResQ agent, Mick, plays Leeds and Reading festival.
From Hull to Reading. Their recent single ‘GOGOGO’ was playlisted by XFM, handpicked by Steve Lamacq on BBC 6 Music, championed by Huw Stevens on Radio 1 and featured on the tele via Made In Chelsea.Read More
ResQ Loves…Valentines Day!
In light of valentines day just around the corner (this weekend to be precise), we wanted to treat our staff with something a little special…Read More
Katie Gregory crowned victor at charity boxing match.
From coffee rings to boxing rings, our cleaner Katie Gregory traded in her ResQ pinafore for her boxing gloves to take part in a charity boxing match, raising money for Cancer Research.Read More
ResQ launch new centre in Seaham, County Durham.
After months of preparation and planning, we are very excited and proud to announce the opening of our second site, ResQ Seaham. 2016 has been an incredibly positive year for ResQ...Read More