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Making a difference

At ResQ, there are no barriers; only solutions. We’re proud to have a team of high performers, and our national centres and operational capability makes it possible for us to provide excellent customer service and improve customers’ connection rates for clients of any size.

By employing the best people, working with leading technology and offering bespoke solutions, our scalable solutions help our clients retain their customers as well as attract more.

An innovative way of working

An innovative way of working

At ResQ, we have developed certain ways of working along with technologies and services that continue to “disrupt the market”. We are always thinking innovatively whilst focusing on what our clients and their customers need.

We are proactive in our approach and continue to look for improvements in this fast-paced market, giving us the ability to quickly adapt to any situation.

The benefits

  • Doubles productivity and performance
  • Delivers financial cost savings
  • More agility and scalability for your business
  • Removes risk, enhances brand
  • Reduce abandoned calls to 0%
  • Reduce silent calls to 0%
  • Eliminates false positives
  • Improved contact rate
  • Higher conversions
  • Up to the second management and business intelligence
  • Tried and tested
  • Ofcom compliant

Latest news from ResQ

ResQ achieves coveted spot on UK Government’s Crown Commercial Services Framework

14/09/2021

ResQ, the leading outsourced contact centre specialist, has today announced that it has secured a place on the Crown Com

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ResQ are Finalists in the 2021 ECCCSA Awards!

08/09/2021

We are delighted to announce that ResQ has been selected as Finalists in the 2021 European Contact Centre & Customer Ser

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ResQ opens third site in Hull’s newly refurbished Hammonds building

07/07/2021

ResQ, the leading outsourced contact centre specialist, has officially opened its new office in the iconic Hammonds of H

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Get in touch

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