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Making a difference

At ResQ, there are no barriers; only solutions. We’re proud to have a team of high performers, and our national centres and operational capability makes it possible for us to provide excellent customer service and improve customers’ connection rates for clients of any size.

By employing the best people, working with leading technology and offering bespoke solutions, our scalable solutions help our clients retain their customers as well as attract more.

An innovative way of working

An innovative way of working

At ResQ, we have developed certain ways of working along with technologies and services that continue to “disrupt the market”. We are always thinking innovatively whilst focusing on what our clients and their customers need.

We are proactive in our approach and continue to look for improvements in this fast-paced market, giving us the ability to quickly adapt to any situation.

The benefits

  • Doubles productivity and performance
  • Delivers financial cost savings
  • More agility and scalability for your business
  • Removes risk, enhances brand
  • Reduce abandoned calls to 0%
  • Reduce silent calls to 0%
  • Eliminates false positives
  • Improved contact rate
  • Higher conversions
  • Up to the second management and business intelligence
  • Tried and tested
  • Ofcom compliant

Latest news from ResQ

ResQ Sweeps Up Gold At UK National Contact Centre Awards

22/06/2022

ResQ, the UK’s leading outsourced contact centre specialist, has picked up gold in not just one, but two categories...

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ResQ Accreditations

19/05/2022

ResQ has been awarded the ISO 22301:2019 accreditation, recognising its commitment towards implementing robust business

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The Technology Enabled Team Leaders of Today

07/04/2022

Starting his contact centre career as a ResQ Sales Advisor over 15 years ago, Matt Gray, now Director of Operations...

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Get in touch

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