• 07734 693394
  • Email Matt
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New ResQ state-of-the-art site
– Hammonds of Hull
To arrange a site visit contact Matt Marshall, Chief Commercial Officer:
  • 07734693394
  • Email Matt

ResQ’s third site in the iconic Hammonds of Hull (HoH) building provides leading brands with world-class contact centre solutions, delivering their customer promises in a state-of-the-art facility with remarkable people, ready to help grow and nurture your client base.

Take a tour of the HoH building

Why choose ResQ?

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ResQ offers a state-of-the-art 33,000 sq. ft facility, with spaces for 500 FTE per floor, in a prime retail location, with the building previously occupying an expansive House of Fraser department store.

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The building offers the potential to expand on to a further two floors, holding up to 1000 FTE in total.

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Our HoH facility is fully bespoke and can be personalised to our client's exact requirements.

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ResQ is a 3-Star World-Class Company to work for, as independently awarded by Best Companies, voted for by our employees.

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ResQ has built an exemplary reputation in the Yorkshire and Humber region, placing us 15th in the best 75 companies to work for. We currently receive an average of 880+ speculative CV's every month.

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Crown Commercial Services (CCS) Framework Approved Supplier.

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ResQ offers an industry pioneering, cloud-based contact centre platform, fully integrable with your voice platform. Alongside operations that are both scalable and flexible, ResQ can deliver a world-class technical solution in extremely short time scales, providing live data feeds to enable real-time data analysis.

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Working with leading brands such as Vodafone, British Gas, BT & EE and uSwitch, ResQ has a proven track record of being a top performing outsourcing partner.

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Consistently low absence & attrition rates, at an average of less than 4%.

Best Companies

ResQ was awarded a Best Companies 3-Star accreditation, the highest accolade available, making ResQ a World-Class company to work for.

Watch the team (across all 3 sites)
celebrating our amazing 3-Star achievement.

Why Hammonds of Hull


ResQ's Hammonds of Hull facility is in the heart of Hull City centre. The iconic ex House of Fraser department store has been converted into an inspiring work environment currently holding 500 agents across one floor, with plenty of room to grow.

Located in the heart of Hull city centre

Population 323,000 +

33,000 square ft floors: spacious, collaborative, light & inspiring environment

500 FTE per floor

30 second walk to Hull train station

Surrounded by retail shops, restaurants, bars & cafes

Onsite coffee shop

Marketplace and food hall located on ground floor

Local University with a strong pool of talent

Capacity: 3 floors, first floor taken, 2 floors available.

Great transport network plus links to the A62 & A63

Take a Virtual Tour of HoH

ResQ’s Partnership with Vodafone

ResQ and Vodafone have developed a strong partnership, which has grown from 25 FTE in 2018, to over 700 FTE today – all due to being the top-performing partner for Vodafone’s revenue growth. In 2021, ResQ opened it’s new Hammonds of Hull site, launching a Broadband Centre of Excellence with Vodafone on the first floor.


In 2021 alone, we generated over £165 Million additional revenue for Vodafone, including over 43,000 new broadband customers, 34,000 new mobile customers as well as nearly 400,000 upgrades.

To arrange a site visit contact Matt Marshall, Chief Commercial Officer:
  • Call Matt Marshall: 07734693394
  • Email Matt Marshall