Call Centre Roles
Our Vacancies

We do things differently
ResQ have an award winning recruitment team, winning gold at the 2022 UKCCF awards. We are outstanding at recognising the natural strengths in people. Your first step is a relaxed conversation with one of our Internal Talent Coordinators, which could be the start of a remarkable career journey.
Our Interview process is like no other, we want to get to know the real you. we want you to talk, we want you to be interesting, we are all about personality. So show us who you are!
Where are you on your journey?
I Want a Career at ResQ

The starting point for your new career at ResQ. What we’re about, our vacancies, how to apply.
I've Applied, What Now?

Where we are,
what to expect,
what to prepare.
My Future at ResQ?

Your First Day, Opportunities, Talent Development, Training, New Careers, Benefits and more…
I've Applied, What Now?
Apply
No CV required! All we need is your name and phone number.
Telephone Interview
Our Recruitment team will call you for an informal interview. No need to prepare – we just want to get to know you!
Group Interview Invitation
After passing your phone interview, the next step is to schedule a group interview.
Attend
Time for the most exciting part – we get to meet YOU in person! Get ready to chat and show us the real, awesome you!
Day One

Time for the most exciting part – we get to meet YOU in person! Get ready to chat and show us the real, awesome you!
Our interview process
Telephone interview
After applying, one of our Recruitment Coordinators will contact you for a relaxed phone interview to discuss your strengths and the benefits of working at ResQ.
Group Interview
The next stage is a group interview where you’ll showcase your personality, learn about us, and participate in activities highlighting your strengths.
Your first day
What time do I start?
The recruitment team will advise you what time you start on your first day.
What shall I bring?
Make sure you are dressed for the occasion – business casual Monday to Thursday, dress down on Friday!
£500 advance and lunch is on us!
No need to worry about buying your lunch, your first weeks lunch is on us.
Be a sponge!
Our supercharged training team sets the stage; the spotlight is on you to shine!
My ResQ Future
How does your future look within our amazing company?
What our agents think of ResQ
What will your future look like?

93% of our Leadership and Support Team vacancies are filled internally
This means that you can be confident that your career aspirations will be supported and satisfied.
There are a wide variety of careers available in various departments, such as:
- Operations Leadership
- I.T.
- Learning and Development
- Client Services
- Recruitment
- Quality Assurance
- Finance
Career Surgery
This is the perfect step for anyone looking to progress but not sure what area of the business it might be in.
Once you request a Career Surgery, our Internal Talent team will be in touch to book in a call with yourself to discuss the different roles and departments.
Ones to Watch
This is your opportunity to tell us more about specific skills and experience that you have, and express interest in working in any of our Support departments.
Our Internal Talent team will proactively contact you when any vacancies that you may be, interested in arise.
Self Development
You will have access to our Learning Library which has a wide variety of Learning and Development content that will help you to gain the knowledge and skills to further your career.
Fancy a career in Recruitment?
Meet Chris, a member of our fantastic recruitment team as he talks about his day. Could this be you?
Considering a career in Operations Leadership?
Many of our Senior Leadership Team were promoted from within, do you fancy it?
This is what John Nicholsons’ day looks like
From Agent to Resource Planner
This was John before he was promoted, do you have similar aspirations?