Who we are and what we do are two separate things. But together, they’re what make us so successful.
Who we are is a team of passionate and driven individuals who care about being the best we can be, for ourselves, our colleagues and our clients.
What we do is support our clients by providing faultless customer service and conversations that actually help. We offer a helping hand to businesses who want to provide their customers with a five-star service and positive outcomes.
Based across three sites in the UK, we are a team of passionate individuals who really care about customer support, and each year, we have more than 8 million customer conversations on behalf of our clients.
Back in 2006, we set out to change the way contact centres work. We knew there was a better way of doing things and that with the right tech and the right people, we could provide world-class customer service on behalf of clients across the globe.
We launched ResQ with just 12 agents and today, we work with 1,350 amazing people across three successful UK sites.
Our values are straightforward, simple, and at the core of everything we do.
Search for a better solution and repeat.
Do great things often and together.
Be yourself and hold your head high.
Work fair, work hard, work for success.
Make work fun!
Our people are what make us so great. We work with the best in the business and are proud to have them on board. Get to know a bit more about the team here and find out what they love about life at ResQ.Say hello
ResQ has been awarded the ISO 22301:2019 accreditation, recognising its commitment towards implementing robust businessRead more
Starting his contact centre career as a ResQ Sales Advisor over 15 years ago, Matt Gray, now Director of Operations...Read more
ResQ, the UK’s leading outsourced contact centre specialists, has announced it has become Finalists for this year’s...Read more
Interested in improving connection rates and increasing conversions? Just leave your details and a member of our team will contact you shortly.