We recognise that we must integrate our business values and operations to meet the expectations of our stakeholders. They include customers, employees, investors, suppliers, the community and the environment.
We recognise that our social, economic and environmental responsibilities to these stakeholders are integral to our business. We aim to demonstrate these responsibilities through our actions and within our corporate policies.
We take seriously all feedback that we receive from our stakeholders and, where possible, maintain open dialogue to ensure that we fulfil the requirements outlined within this policy.
We shall be open and honest in communicating our strategies, targets, performance and governance to our stakeholders in our continual commitment to sustainable development.
The Managing Director is responsible for the implementation of this policy and will make the necessary resources available to realise our corporate responsibilities. The responsibility for our performance on this policy rests with all employees throughout the company.
We shall ensure a high level of business performance while minimising and effectively managing risk ensuring that we uphold the values of honesty, partnership and fairness in our relationships with all our stakeholders
We shall support the development of our external stakeholders through led training courses and using our facilities for all of our business partners to hold seminars and industry meetings
Our contracts will clearly set out the agreed terms, conditions and the basis of our relationship and will operate in a way that safeguards against unfair business practices
We shall encourage suppliers and contractors to adopt responsible business policies and practices
We will register and resolve customer complaints in accordance with our standards of service.
We shall support and encourage our employees to help local community organisations and activities in our region, particularly our employee chosen charities.
We shall operate an equal opportunities policy for all present and potential future employees and will offer our employees clear and fair terms of employment and provide resources to enable their continual development
We shall provide safeguards to ensure that all employees of whatever nationality, colour, race or religious belief are treated with respect and without sexual, physical or mental harassment
We shall provide, and strive to maintain, a clean, healthy and safe working environment in line with our Health and Safety policy and safe systems of work
We shall develop Environmental policies and objectives as part of the business planning cycle.
We have created an inclusive culture where everyone can be themselves. We support our people every step of the way giving them the skills to thrive and be the best they can be and we strive to eliminate any gender bias in our reward structures and believe that equal pay is morally the right thing to do. Our UK gender pay gap report 2020 sets out details of our gender pay gap which highlights significant improvements since our last report (2018). Both of our sites have a mean gender pay gap that is below the national average. This is largely as a result of having more females in management roles.
To continue being an employer of choice and a ‘world-class company to work for’, we will remain committed to promoting equality and diversity throughout the business. We will take the necessary steps to review both our recruitment and equal opportunities and succession planning / career development processes as we endeavor to close the gap further over time.