Company Policies

The Company recognises that we must integrate our business values and operations to meet the expectations of our stakeholders. These include customers, employees, investors, suppliers, the community and the environment. By demonstrating our commitment to Corporate Social Responsibility the Company aims to align its business values, purpose and strategy with those of our clients, whilst embedding such responsible and ethical principles into everything we do.

View our latest policy

We have created an inclusive culture where everyone can be themselves. We support our people every step of the way giving them the skills to thrive and be the best they can be and we strive to eliminate any gender bias in our reward structures and believe that equal pay is morally the right thing to do. Our UK gender pay gap report 2020 sets out details of our gender pay gap which highlights significant improvements since our last report (2018). Both of our sites have a mean gender pay gap that is below the national average. This is largely as a result of having more females in management roles.

To continue being an employer of choice and a ‘world-class company to work for’, we will remain committed to promoting equality and diversity throughout the business. We will take the necessary steps to review both our recruitment and equal opportunities and succession planning / career development processes as we endeavour to close the gap further over time.

View our latest report

Published in accordance with the Modern Slavery Act 2015, this statement outlines the steps taken by ResQ to prevent modern slavery and human trafficking throughout our business.

ResQ believe that everyone is entitled to basic rights and freedoms, whoever they are and where they live. As such, ResQ are against any and all form of modern slavery and Human Trafficking. ResQ also want to ensure that all our suppliers, clients and any other third parties that have connections with us share the same beliefs.

Policies

ResQ have and maintain several policies around Modern Slavery. These are available to view by all employees, are shared with our clients and other associated Third Parties accordingly. These also can be provided upon request at any time.

These include.

• Anti-Slavery and Human-Trafficking
• Anti-Bribery
• Equality and Diversity
• Recruitment
• Safeguarding
• Sustainable and Ethical Training
• Whistleblowing

Ethical Trading

ResQ conducts business in accordance with the Ethical Trading Initiative Base Codes and are committed to.

• Act in an ethical manner and comply with statutory and legal requirements, promoting good labour and ethical standards
• Form an evaluation and selection criteria for all goods purchased by, and services provided to ResQ through detailed analysis of external providers, researched and documented information.
• Encourage suppliers to follow a Code of Conduct based on the code developed by the Ethical Trading Initiative (ETI), which is an alliance of companies, non-governmental organisations and trade union members who are working towards worldwide ethical standards of trading.

For all of our clients, suppliers and Third Party Associates, ResQ ensure that there is a high level of understanding of the risks of Modern Slavery. ResQ also require and review regularly that they follow accordingly with the ETI Base Codes.

These are listed below.

• Employment is freely chosen
• Freedom of association and the right to collective bargaining are respected
• Working conditions are safe and hygienic
• Child labour shall not be used
• Living wages are paid
• Working hours are not excessive
• No discrimination is practised
• Regular employment is provided
• No harsh or inhumane treatment is allowed

Commitment

ResQ are committed to

• Address and minimise the risk of Modern Slavery and Human Trafficking within our business and supply chain.
• Review our policies and processes throughout financial year.
• Visit our main suppliers and clients to further our working relationship and involvement within our supply base.
• Ensure that all employees are not trapped in Debt Bondage
• Increasing the transparency within our own business and in our approach to tackling Modern Slavery through our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2015.
• Continuing to take action to embed a zero tolerance policy towards modern slavery

Reporting Slavery

The Company encourages employees to raise issues which concern them at work. Employees may be worried that by reporting such issues they will be opening themselves up to detrimental treatment, or risking their job security; all staff have statutory protection if they make a disclosure in the right way.

There is no question of employees having to prove anything about the allegation they are making but they must reasonably believe that the information they have tends to show some malpractice and that it is in the public interest to disclose this information.

If there is anything which employees think the Company should know about they should use the procedure outlined in the Whistleblowing policy. By discovering malpractice at an early stage the Company stands a good chance of taking the necessary steps to safeguard the interests of all staff and protect the organisation. In short, employees should not hesitate to ‘blow the whistle’ on malpractice.

All instances reported are actioned within 2 hours and reported to the SLT (Senior Leadership Team).

Identifying Modern Slavery

Modern slavery may be found in our business, our supply chains, and outsourced activities.

There is no typical victim of modern slavery, and some victims do not understand they have been exploited or that they are entitled to help and support. However, the following key signs could indicate that someone may be a victim of modern slavery, human trafficking, or forced labour:

• The person is not in possession of their own passport, identification or travel documents.
• The person’s wages are being paid to a bank account in another name, which may be an indicator of debt bondage or withholding of wages.
• The person is acting as though they are being instructed or coached by someone else.
• The person is working excessive overtime.
• The person allows others to speak for them when spoken to directly.
• The person is dropped off and collected from work.
• The person is withdrawn or appears frightened.
• The person does not seem to be able to contact friends or family freely.
• The person has limited social interaction or contact with people outside of their immediate environment.
• There are signs of abusive working or living conditions.

The above list is not exhaustive. A person may display a number of the indicators set out above, but they may not necessarily be a victim of slavery or trafficking.

Responsibility and Due Diligence

ResQ’ Board, Directors and Senior Management will take responsibility for implementing this statement and provide adequate resources to ensure that Modern Slavery is not taking place within the business or its supply chains.

If we find any suppliers who are not compliant with our policies, or provide inadequate information, we will work with them to improve their performance. In cases of persistent non-compliance, ResQ may consider terminating the business relationship as soon as possible

Employees who do not follow the policy will be given the opportunity to receive additional training, if their behaviour does not improve, they may face disciplinary action.

Approval and Publication

This statement has been approved by the Board in accordance with the requirements of section 54(1) of the Modern Slavery Act 2015, which applies to ResQ for Year ending 31^st October 2023

Steven Thompson
Director of People, ResQ Limited

 This Cookie Policy was last updated on 1 December 2023 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://resqcs.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Twitter and LinkedIn to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Twitter and LinkedIn. This content is embedded with code derived from Twitter and LinkedIn and places cookies. This content might store and process certain information for personalized advertising.

Twitter and LinkedIn are located in the United States.

6. Placed cookies

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

ResQ Limited
1 Paragon Square, Hull, East Yorkshire, HU1 3JZ
United Kingdom
Website: https://resqcs.co.uk
Email: resqcompliance@resqcs.co.uk
Phone number: 01482481200

This Cookie Policy was synchronised with cookiedatabase.org on 1 December 2023.