Latest News


ResQ Call Centre Staff Praise Their Employer’s Actions During The Coronavirus Crisis

ResQ contact centre staff praise their employer for adapting to the coronavirus situation and enabling almost 1,000 sales agents to work…

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Gender Pay Gap Report 2018

ResQ is committed to being an employer of choice and promotes equality and diversity throughout the business.We strive to eliminate any…

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ResQ invites pensioners in Hull for Afternoon Tea

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150 new jobs created in Seaham by ResQ

ResQ, the privately owned UK contact centre business, is announcing today that it is recruiting 150 more people to join its…

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CEO BLOG – Save our High Streets

2018 was another year of casualties for the British High Street, not just independent retailers, but also some of the big…

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When all they want for Christmas is great customer service… and you can’t deliver!

If you Google the term ‘customer service’ it’s rarely followed by the words ‘fantastic’, ‘wonderful’ or ‘outstanding’. Social media is packed…

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Struggling with the smart meter deadline?

The smart meter deadline of 2020 is looming. All energy providers must ‘take all reasonable steps to roll out smart meters…

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ResQ Chief Operations Officer is named Corporate Leader of the Year 2018.

Gill Marchbank, Chief Operating Officer at ResQ, has been awarded the title ‘Corporate Leader of the Year’ at the National Business…

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ResQ, Privately Owned Contact Centre Business Scoops Prestigious Accolade

ResQ Limited, the Hull and Seaham based contact centre business has been awarded a ‘One Star’ status by Best Companies for…

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ResQ Hull dishes up Sunday Lunch for local pensioners

On Sunday 2 December volunteers from ResQ Hull cooked, served and entertained local pensioners from Age UK in the ResQ staff…

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Sam Such, Call Centre Manager at ResQ Hull wins prestigeous award

Sam has been with ResQ since 2012. He joined the business as most of the senior managers have as a Telesales…

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Vodafone UK contract reaction

Following the announcement of our contract with Vodafone UK, we have been overwhelmed by the response from our local media, colleagues,…

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