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Migration of Services to an Outsourcer

Migration of Services to an Outsourcer

A market leading energy switching client wanted to reduce its cost to serve...

Sector
UK Energy Market

Service
Inbound and Outbound Provision of Sales and Service

View case study
Helping Fulfil Regulatory Obligations

Helping Fulfil Regulatory Obligations

The challenge was simple; secure enough appointments in a pre-determined...

Sector
UK Energy Market

Service
Smart Metering Appointment Setting

View case study
Transition of Service from Another Outsourced Provider

Transition of Service from Another Outsourced Provider

A new phone and broadband service had been created and was set up using an...

Sector
Telecommunications and Media Services

Service
Inbound & Outbound Sales

View case study
Providing Scalable Solutions

Providing Scalable Solutions

ResQ entered into a tender process with a major player in the...

Sector
Telecommunications and Media Services

Service
Outbound Sales for Acquisition and Retention

View case study

Latest news from ResQ

ResQ Accreditations

19/05/2022

ResQ has been awarded the ISO 22301:2019 accreditation, recognising its commitment towards implementing robust business

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The Technology Enabled Team Leaders of Today

07/04/2022

Starting his contact centre career as a ResQ Sales Advisor over 15 years ago, Matt Gray, now Director of Operations...

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ResQ recognised as Finalists for 2022 UKNCCA Awards

29/03/2022

ResQ, the UK’s leading outsourced contact centre specialists, has announced it has become Finalists for this year’s...

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