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Migration of Services to an Outsourcer

Migration of Services to an Outsourcer

A market leading energy switching client wanted to reduce its cost to serve...

Sector
UK Energy Market

Service
Inbound and Outbound Provision of Sales and Service

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Helping Fulfil Regulatory Obligations

Helping Fulfil Regulatory Obligations

The challenge was simple; secure enough appointments in a pre-determined...

Sector
UK Energy Market

Service
Smart Metering Appointment Setting

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Transition of Service from Another Outsourced Provider

Transition of Service from Another Outsourced Provider

A new phone and broadband service had been created and was set up using an...

Sector
Telecommunications and Media Services

Service
Inbound & Outbound Sales

View case study
Providing Scalable Solutions

Providing Scalable Solutions

ResQ entered into a tender process with a major player in the...

Sector
Telecommunications and Media Services

Service
Outbound Sales for Acquisition and Retention

View case study

Latest news from ResQ

The CX Files Podcast Blog 2: Shaping Futures: Careers and Progression at ResQ

21/01/2022

Gill Marchbank our CEO, was a recent guest on the CX Files Podcast, hosted by Mark Hillary, a world-renowned CX...

Read more

The CX Files Podcast Blog 1: The Journey to World Class Company Culture and Employee Satisfaction

13/01/2022

Our CEO Gill Marchbank was interviewed by Mark Hillary of The CX Files Podcast in December, who is a world-renowned...

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ResQ receives Silver Award for the Best Health and Wellbeing Programme and are Highly Commended for their Employee Engagement Programme at the ECCCSAs

10/01/2022

The team at ResQ are overjoyed to have received the Silver Award for Best Health & Wellbeing Programme at the European

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