What we do is offer a helping hand to businesses by handling their customer communications – providing faultless customer service on their behalf along with solutions that actually help. By acting responsibly, we protect customers from unnecessary difficulties and provide them with a solution that will improve their way of life.
We fully recognise that our people are key to our success. You might have noticed we refer to them as remarkable quite often, and that’s because they are. We have driven leaders and ambitious individuals who strive to be the best they can be.
Because our people are our greatest asset, we work hard to ensure they feel valued.
We have developed certain ways of working along with technologies and services that continue to “disrupt the market”. Because we’re a nimble team, we’re able to adapt quickly and are always thinking innovatively whilst focusing on what our clients and their customers need.
Our main objective is to provide customers with the service or product they truly need. Our personal approach enables us to build strong relationships on behalf of our clients, meaning customers trust the solutions we offer.
ResQ, the UK’s leading outsourced contact centre specialist, has picked up gold in not just one, but two categories...Read more
ResQ has been awarded the ISO 22301:2019 accreditation, recognising its commitment towards implementing robust businessRead more
Starting his contact centre career as a ResQ Sales Advisor over 15 years ago, Matt Gray, now Director of Operations...Read more
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