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A vital insight into the state of contact centre homeworking right now, highlighting how organisations can adapt to excel in customer loyalty, sales, and service.
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Read our new 2022 Responsible Debt Management white paper to develop a consultative approach to collections in the wake of a looming UK debt crisis.
This paper gives insight into the current UK debt crisis. It helps companies to better support their customers, drive positive reviews, whilst at the same time improving collection rates.
Read more06/05/2019
ResQ, the privately owned UK contact centre business, is announcing today that it is recruiting 150 more people to...
Read more05/05/2019
2018 was another year of casualties for the British High Street, not just independent retailers, but also some of the...
Read more04/05/2019
If you Google the term ‘customer service’ it’s rarely followed by the words ‘fantastic’, ‘wonderful’ or ‘outstanding’...
Read more03/05/2019
The smart meter deadline of 2020 is looming. All energy providers must ‘take all reasonable steps to roll out smart...
Read more02/05/2019
Gill Marchbank, Chief Operating Officer at ResQ, has been awarded the title ‘Corporate Leader of the Year’ at the...
Read moreFor any media enquiries, please contact Liz Churchman at EC-PR on 07966 820320 or at liz@ec-pr.com.
